FREQUENTLY ASKED QUESTIONS

As Maryland enters a new era, adult use consumers and medical patients will inevitably have a lot of questions. The information below is meant to help guide you through the initial registration process and ensure that you are informed and prepared for your first dispensary visit

Can I purchase adult use cannabis?

You must be 21 or older to purchase adult use cannabis and a valid ID is required.

There are both product category limitations and quantity limitations for adult use cannabis purchase and possession. Please refer to the Maryland Cannabis Administration website for full details https://mmcc.maryland.gov/Pages/cannabisfaq.aspx or your wellness advisor can walk you through the items available to you when you visit the dispensary. Adult use cannabis is subject to a 9% sales tax.

How Do I Become a Registered Medical Cannabis Patient?

Trilogy Wellness offers The Cannabis Hour, a free Medical Cannabis workshop twice a week to walk you through the process.

Patients and Caregivers must first register on the Maryland Cannabis Commission website by providing name, address, date of birth, and uploading an image of a government ID and recent photo. A $50 fee is due at the time of registration. MMCC staff will review the application and notify the patient of their unique 16-digit Patient ID number.

Once you receive your patient number (obtained only through the MMCC website), you must obtain a written referral (“written certification”) from a doctor who has registered with the Maryland Medical Cannabis Commission. The registered physician will use the assigned patient number to issue an online recommendation for medical cannabis.

Medical patients are exempt from sales tax on cannabis products and have access to a wider variety of products.

For more details about this process visit: http://mmcc.maryland.gov/Pages/process_to_obtain.aspx

How Do I Become a Caregiver to a Cannabis Patient?

Trilogy Wellness offers free workshops twice a week to walk you through the entire caregiver process. Click Here to Sign Up!

A patient may designate up to two persons as caregivers. If a patient selects you to be a caregiver, you must submit an application through the Maryland Medical Cannabis Commission’s website. Caregivers must be 21 years old or older. A caregiver may be a family member but the patient can choose whomever they wish. Caregivers cannot care for more than five qualifying patients.

Do I Have to Pay a Fee to Register for a medical card?

There is a $50 fee with the Maryland Medical Cannabis Commission that is due at the time of online registration. The $50 will go towards your ID card that will be issued.

Can My Primary Care Physician Recommend Medical Cannabis?

Licensed physicians must register as a “Certifying Provider” with the Maryland Medical Cannabis Commission in order to issue written certifications for medical cannabis to patients for treatment of a qualifying medical condition. The physician must have an active, unrestricted license to practice medicine in the State of Maryland, be in good standing, and must also be registered to prescribe controlled substances by the State.

The patient must register through the Maryland Medical Cannabis Commission before a physician can provide a written certification for the patient. A patient can then visit a registered physician in-person. The physician will examine the patient, review medical records, assess the patient’s medical history, maintain current records, and provide the patient with follow-up care as needed.

If the patient meets the physician’s criteria for treatment with medical cannabis, the physician will issue a written certification. The physician records the written certification on the Maryland Medical Cannabis Commission’s website.

Ask your primary care physician if she or he is registered, and discuss whether medical cannabis would benefit your medical condition. *There is no need to pay any person or organization any fee other than the fee your physician charges for the doctor visit.*

What are the Qualifying Conditions for Medical Cannabis?

The Maryland Medical Cannabis Commission lists qualifying medical conditions including, but not limited to: glaucoma, cachexia, anorexia, wasting syndrome, severe pain, severe nausea, seizures, severe or persistent muscle spasms, post-traumatic stress disorder (PTSD) and chronic pain. Consult with your doctor to find out if your condition or illness applies.

My Child Needs Medical Cannabis. Is He or She Eligible to Become a Legal Patient?

Children under 18 who meet their physician’s criteria for treatment can become legal patients in Maryland but must have a parent or legal guardian over 21 registered as their caregiver.

Do Veterans Qualify for Medical Cannabis?

Veterans can obtain medical cannabis by following the same process as other patients. Veterans need to make sure that using medical cannabis will not disqualify them from Veterans Affairs health system procedures they might need.

Do I Have to be a Maryland Resident to Participate in the Medical Cannabis Program?

Any person living in Maryland can participate in the program. A person from out-of-state who is in Maryland for the purpose of receiving medical care can be issued a written certification and obtain medical cannabis.

Do I Need a Patient ID Card?

At the time of registration to become a patient with the Maryland Medical Cannabis Commission, a $50 fee will be required. The $50 fee is for your ID card that will be issued. If your ID card is stolen or lost, there is a $100 replacement fee to order a new one.

Will My Health Insurance Cover the Costs of Medical Cannabis?

Health insurers are not required to cover the cost of medical cannabis but some private health insurers may develop policies that will cover medical cannabis.

Where Can I Obtain Medical Cannabis?

A Maryland patient can only obtain legal medical cannabis from any Maryland-licensed dispensary. The patient’s written certification will be recorded in the Maryland Medical Cannabis Commission’s database and can be confirmed by any licensed dispensary.

Dispensaries can only obtain their cannabis products from Maryland-licensed growers, and processors.

Will My Patient Information be Confidential?

Yes, the Health Insurance Portability and Accountability Act (HIPAA) requires that physicians and dispensaries protect patient privacy and confidentiality. Patient records are maintained by your doctor and the MMCC. Our database meets HIPAA standards to protect patient confidentiality and will never disclose any information without your authorization.

What Products are Available for Purchase?

Trilogy Wellness offers cannabis flower, concentrates (including wax, oil, shatter, tinctures, and vape cartridges), topical lotions, salves, tablets, and soft chews. Our Healer Certified Wellness Advisors can help you determine which products and strains are most beneficial to treat your condition. See our Menu Page for our current selection.

All cannabis products are procured from Maryland-licensed growers and processors.

What to Expect During Your First Visit

Upon arrival, you will show your patient ID card, or government issued ID card at the check-in desk in the waiting room. We will provide you with the state required paperwork to fill out. We will check the Maryland Medical Cannabis Commission’s website to confirm the patient’s identity and confirm that the patient has a “written certification” from a registered physician.

Once identified, you will be greeted by one of our Healer Certified Wellness Advisors who will meet one-on-one with you to discuss your specific conditions. The Wellness Advisor can educate and make recommendations on the best strains, products, and dosage to treat your ailments and provide instructions on how to consume.

Our staff will do everything to make you feel comfortable, relaxed, and informed throughout your visit.

Will I Be Safe Entering and Exiting the Dispensary?

Your comfort and security is our top priority at Trilogy Wellness. Our building is equipped with over 40 security cameras inside and outside of the building. All cash is locked in a safe and staff do not have access to the code, and products are kept in a secure storage area during off hours.

How Much Medical Cannabis Can a Patient Possess?

A patient can purchase no more than a 30-day supply. The patient can possess no more than 120 grams (approx. 4 oz) of dried cannabis flower or 36 grams of extracted THC (THC concentrate) unless a physician makes a special determination that a patient needs more or less.

Does My Doctor Decide My Dosage?

Your doctor may decide dosage, but many choose not to. Recommendations are only valid for 120 days, and patients may only obtain a thirty-day supply at one time. If your doctor decides that you need a higher dosage than what the MMCC allows for a 30-day period, they can write a special permission.

Trilogy’s knowledgeable staff can advise you on appropriate dosage for your condition.

Can I Consume Cannabis at the Dispensary?

No. Consumption of cannabis is not allowed on the premises.

Regulations require patients to sign a statement that they understand that they are not immune from any prohibition on smoking cannabis in a public place or in a motor vehicle, or on private property where it is prohibited by the property owner.

Where Can I Use Medical Cannabis?

You may use medical cannabis in your home or a medical facility that permits medical cannabis use on site. Medical cannabis may not be consumed at a dispensary, in a vehicle, or in a public place.

Can Medical Patients Grow Their Own Cannabis?

No, at this time Maryland does not allow patients or their caregivers to cultivate cannabis.

Can I Legally Travel With Cannabis?

A medical patient may legally travel with cannabis anywhere in the state of Maryland. Since the possession of cannabis is against federal law, Maryland cannot authorize you to travel to other states or countries. It is required to keep your patient label on your products at all times with your name, patient ID number, and physicians name. Most states do not recognize legal medical cannabis and many medical cannabis states will not recognize the validity of out-of-state medical cannabis authorizations.

What If I Get Stopped by Law Enforcement?

Within the state of Maryland, legal patients do not have to disclose that they possess medical cannabis and do not have to consent to a search. However, if a search is conducted and medical cannabis is found, the patient should present their patient ID card to law enforcement.

Can My Employer Drug Test Me if I’m a Medical Cannabis Patient?

Maryland law does not prevent an employer from testing for use of cannabis (for any reason) or taking action against an employee who tests positive for use of cannabis (for any reason).

Can Your Facility Accommodate Handicapped Individuals?

Yes, we are ADA compliant. The building has restrooms which are wheelchair accessible.

What Forms of Payment Are Accepted?

We now accept Debit Cards with no fees! We also Accept Cash and Trilogy Wellness has an ATM onsite.

How do I earn Loyalty Points?

You will be automatically enrolled in our Loyalty program when you purchase for the first time at Trilogy. For every dollar spent at Trilogy Wellness, you will receive 1 loyalty point. Points are granted based on the final purchase amount after discounts. For example, if a product that is regularly priced at $40 is on sale for $35, you will receive 35 points for that product during your purchase. In the meantime you can opt in to our text messages and emails here

When can I redeem my points?

If you would like to redeem some, or all, of your points, you must have the amount you would like to use prior to your purchase. Patients and customers are only allowed one redemption per day and redemptions are not eligible for daily specials or discounts. Only select products are eligible for loyalty program redemptions and are subject to change. Products with limited availability may be restricted from loyalty program redemption at any time.

Can I share a phone number/loyalty points?

No, you cannot combine points with another patient.

How do I check my points?

Your updated points balance is always available to view in your Trilogy Wallet. In the wallet you will find points, visit history, and any available rewards or offers you have available.

Note: we do not provide points balances over the phone for compliance reasons.

How do I sign up for the loyalty program?

You will be signed up for our loyalty program after your first purchase as the dispensary. You will just need to provide your mobile phone number and email. To sign up for the program or text messages prior to your first visit, join via the this Link

What if my points aren’t added to my account?

Please call (443-539-7372) or email us at info@trilogy.health so we can fix it however points are tracked in our Point of Sale system so they are automatically added to your account with every transaction you make at Trilogy.

What can I get with my points?

TRILOGY LOYALTY PROGRAM:

$1 per point spent

$10 minimum purchase after discounts

POINT TIERS:

250 $10 or *Select half-gram pre-roll

500 $20

750 $30 or *Select 8th, Select .5g Cart or Glass piece up to $50

1000 $40

1500 $60

2000 $100

2500 $125

*Points are accrued at each transaction and redeemable on future purchases only and the patient must hit the tier prior to the transaction to redeem points. Points cannot be redeemed on past purchases. 1 point per $1 spent at Trilogy. Points expire at the close of business on Dec 31 each year and a new accrual period starts Jan 1 of each calendar year. Patients and customers are only allowed one redemption per day and redemptions are not eligible for daily specials or discounts. Only select products are eligible for loyalty program redemptions and are subject to change. Products with limited availability may be restricted from loyalty program redemption at any time.

Can you help with expungement services?

Trilogy Wellness works directly with Project DREAM to help host expungement clinics. Project DREAM is an affinity group within the MDMA that has a diverse team working to bring more equity into the Maryland Cannabis Industry. If you are interested in signing up for a clinic please click here and someone will be in touch with you.