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FREQUENTLY ASKED QUESTIONS
As Maryland enters a new era in medicine, patients will inevitably have a lot of questions. The information below is meant to help guide you through the initial patient registration process and ensure that you are informed and prepared for your first dispensary visit.
Must be 18+ to follow. Medical cannabis is for certified patients only.
When is the next Cannabis Hour Workshop at Trilogy Wellness?
Would you like to learn more about the Maryland Medical Cannabis Program? Stop in for The Cannabis Hour at Trilogy Wellness! We offer free Cannabis education workshops every Tuesday 9-10AM and Thursday 7-8PM. Walk Ins are welcome.
How Do I Become a Registered Cannabis Patient?
Trilogy Wellness offers The Cannabis Hour, a free Medical Cannabis workshop twice a week to walk you through the process.
Patients and Caregivers must first register on the Maryland Cannabis Commission website by providing name, address, date of birth, and uploading an image of a government ID and recent photo. A $50 fee is due at the time of registration. MMCC staff will review the application and notify the patient of their unique 16-digit Patient ID number.
Once you receive your patient number (obtained only through the MMCC website), you must obtain a written referral (“written certification”) from a doctor who has registered with the Maryland Medical Cannabis Commission. The registered physician will use the assigned patient number to issue an online recommendation for medical cannabis.
For more details about this process visit: http://mmcc.maryland.gov/Pages/process_to_obtain.aspx
How Do I Become a Caregiver to a Cannabis Patient?
Trilogy Wellness offers free workshops twice a week to walk you through the entire caregiver process. Click Here to Sign Up!
A patient may designate up to two persons as caregivers. If a patient selects you to be a caregiver, you must submit an application through the Maryland Medical Cannabis Commission’s website. Caregivers must be 21 years old or older. A caregiver may be a family member but the patient can choose whomever they wish. Caregivers cannot care for more than five qualifying patients.
Do I Have to Pay a Fee to Register?
There is a $50 fee with the Maryland Medical Cannabis Commission that is due at the time of online registration. The $50 will go towards your ID card that will be issued.
Can My Primary Care Physician Recommend Medical Cannabis?
Licensed physicians must register as a “Certifying Provider” with the Maryland Medical Cannabis Commission in order to issue written certifications for medical cannabis to patients for treatment of a qualifying medical condition. The physician must have an active, unrestricted license to practice medicine in the State of Maryland, be in good standing, and must also be registered to prescribe controlled substances by the State.
The patient must register through the Maryland Medical Cannabis Commission before a physician can provide a written certification for the patient. A patient can then visit a registered physician in-person. The physician will examine the patient, review medical records, assess the patient’s medical history, maintain current records, and provide the patient with follow-up care as needed.
If the patient meets the physician’s criteria for treatment with medical cannabis, the physician will issue a written certification. The physician records the written certification on the Maryland Medical Cannabis Commission’s website.
Ask your primary care physician if she or he is registered, and discuss whether medical cannabis would benefit your medical condition. *There is no need to pay any person or organization any fee other than the fee your physician charges for the doctor visit.*
What are the Qualifying Conditions for Medical Cannabis?
My Child Needs Medical Cannabis. Is He or She Eligible to Become a Legal Patient?
Do Veterans Qualify for Medical Cannabis?
Do I Have to be a Maryland Resident to Participate in the Medical Cannabis Program?
Do I Need a Patient ID Card?
At the time of registration to become a patient with the Maryland Medical Cannabis Commission, a $50 fee will be required. The $50 fee is for your ID card that will be issued. If your ID card is stolen or lost, there is a $100 replacement fee to order a new one.
Will My Health Insurance Cover the Costs of Medical Cannabis?
Where Can I Obtain Medical Cannabis?
Dispensaries can only obtain their cannabis products from Maryland-licensed growers, and processors.
Will My Patient Information be Confidential?
What Products are Available for Purchase?
Trilogy Wellness offers cannabis flower, concentrates (including wax, oil, shatter, tinctures, and vape cartridges), topical lotions, salves, tablets, and soft chews. Our Healer Certified Wellness Advisors can help you determine which products and strains are most beneficial to treat your condition. See our Menu Page for our current selection.
All cannabis products are procured from Maryland-licensed growers and processors.
What to Expect During Your First Visit
Upon arrival, you will show your patient ID card, or government issued ID card at the check-in desk in the waiting room. We will provide you with the state required paperwork to fill out. We will check the Maryland Medical Cannabis Commission’s website to confirm the patient’s identity and confirm that the patient has a “written certification” from a registered physician.
Once identified, you will be greeted by one of our Healer Certified Wellness Advisors who will meet one-on-one with you to discuss your specific conditions. The Wellness Advisor can educate and make recommendations on the best strains, products, and dosage to treat your ailments and provide instructions on how to consume.
Our staff will do everything to make you feel comfortable, relaxed, and informed throughout your visit.
Will I Be Safe Entering and Exiting the Dispensary?
Your comfort and security is our top priority at Trilogy Wellness. Our building is equipped with over 40 security cameras inside and outside of the building. All cash is locked in a safe and staff do not have access to the code, and products are kept in a secure storage area during off hours.
How Much Medical Cannabis Can a Patient Possess?
A patient can purchase no more than a 30-day supply. The patient can possess no more than 120 grams (approx. 4 oz) of dried cannabis flower or 36 grams of extracted THC (THC concentrate) unless a physician makes a special determination that a patient needs more or less.
Does My Doctor Decide My Dosage?
Trilogy’s knowledgeable staff can advise you on appropriate dosage for your condition.
Can I Consume Cannabis at the Dispensary?
Regulations require patients to sign a statement that they understand that they are not immune from any prohibition on smoking cannabis in a public place or in a motor vehicle, or on private property where it is prohibited by the property owner.
Where Can I Use Medical Cannabis?
Can Medical Patients Grow Their Own Cannabis?
No, at this time Maryland does not allow patients or their caregivers to cultivate cannabis.
Can I Legally Travel With Cannabis?
A medical patient may legally travel with cannabis anywhere in the state of Maryland. Since the possession of cannabis is against federal law, Maryland cannot authorize you to travel to other states or countries. It is required to keep your patient label on your products at all times with your name, patient ID number, and physicians name. Most states do not recognize legal medical cannabis and many medical cannabis states will not recognize the validity of out-of-state medical cannabis authorizations.
What If I Get Stopped by Law Enforcement?
Can My Employer Drug Test Me if I’m a Medical Cannabis Patient?
Can Your Facility Accommodate Handicapped Individuals?
What Forms of Payment Are Accepted?
At this time we can only accept cash. Trilogy Wellness has an ATM onsite.
How do I earn Loyalty Points?
You will be automatically enrolled in our Loyalty program when you purchase for the first time at Trilogy. For every dollar spent at Trilogy Wellness, you will receive 1 loyalty point. Points are granted based on the final purchase amount after discounts. For example, if a product that is regularly priced at $40 is on sale for $35, you will receive 35 points for that product during your purchase.
When can I redeem my points?
If you would like to redeem some, or all, of your points, you must have the amount you would like to use prior to your purchase. Patients and customers are only allowed one redemption per day and redemptions are not eligible for daily specials or discounts. Only select products are eligible for loyalty program redemptions and are subject to change. Products with limited availability may be restricted from loyalty program redemption at any time.
Can I share a phone number/loyalty points?
No, you cannot combine points with another patient.
How do I check my points?
Your updated points balance will be printed on your receipt every time you purchase at Trilogy and your wellness advisor can pull up your account and let you know how many points you have when you are making a purchase. We do not provide points balances over the phone for compliance reasons.
How do I sign up for the loyalty program?
You will be signed up for our loyalty program after your first purchase as the dispensary. You will just need to provide your mobile phone number and email. To sign up for the program or text messages prior to your first visit, join via the this Link
What if my points aren’t added to my account?
Please call (443-539-7372) or email us at email@example.com so we can fix it however points are tracked in our Point of Sale system so they are automatically added to your account with every transaction you make at Trilogy. We recently discontinued our online wallet system but your points are being tracked in our main system that you check out with so we should always have your most up to date balance.
What can I get with my points?
Our current loyalty tiers are as follows:
150 Points – $10 store credit or select preroll for a penny
600 Points – $40 store credit
800 Points – $80 store credit
2000 Points – $210 store credit
**When redeeming store credit, items are redeemed at full price value and cannot be combined with other discounts/offers. No exceptions.