Dear Valued Trilogy Patients,
We are writing to inform you that per the guidance of the Maryland Medical Cannabis Commission regarding Covid-19, we are implementing new procedures including social distancing protocols and a curbside pickup option for medical cannabis.
Please be advised that you may still come into the dispensary for your product however we will have limitations on the number of patients inside the dispensary. We are enforcing social distancing practices and enacting procedures that allow people to maintain a distance of six feet from others while on our premises.
We are not allowing more than 6 patients at a time in our public lobby area and no more than 9 total people (staff + patients) at a time inside our main dispensary area. We will provide designated seating to accommodate patients to maintain a safe distance while waiting. We’ve added tape to the floor in front of the checkout stations to encourage patients to keep a safe distance from our wellness advisors and we will be sanitizing surfaces in between each transaction.
We strongly encourage online orders or phone orders (443-539-7372) for ALL orders to limit time inside the dispensary and are now offering curbside pickup service in order to support patients that may be vulnerable but need continued access to medical cannabis.
The following is the process for the Trilogy Wellness Curbside order pick-up option:
- Qualifying patients and caregivers may place their orders online via Leafly or Weedmaps or by emailing firstname.lastname@example.org or by calling our dispensary at 443-539-7372. To expedite your order please provide your full name as indicated on your state-issued ID as well as your patient ID number on the order.
- Please allow a minimum of 1/2 hour between the time of placing the order and arriving at Trilogy. The last curbside pickup will be at 6 PM.
- Please park your car in one of the spots near the front of the dispensary by the door if it available.
- Please call 443-539-7372 upon arrival and state that you are here for Curbside pickup and provide your name, make and model of your car and patient ID.
wellness advisor will prepare your order and bring it to your vehicle.
Please be prepared to show your MMCC ID and have payment ready.
*Please note that you must be inside your vehicle and show your state-issued ID in order to receive your order. Please also have your MMCC ID number ready when you arrive.
*Please be aware that this process has just been implemented and that wait times may be longer than entering the dispensary. Please be patient with us as we work out any kinks in the process to serve you best in the coming days.
Again, we want to reiterate that we are following all Good Manufacturing Processes regarding the handling of products as well as following all CDC guidelines regarding sanitization and we appreciate your patients as you may experience longer wait times than usual. We are doing everything possible to allow for continued access to medical cannabis and ensuring the safety of all of our staff, patients, and customers and we appreciate your loyalty and dedication to Trilogy Wellness. We are here for you.
President & COO
Trilogy Wellness of Maryland